When you have a position at group level, you don't necessarily think about training in the presence of retail teams. I followed a distance learning course with people from very different worlds and different brands. I was able to develop my management skills while at the same time discovering the business of boutiques, which at first seemed very different.

In a few days I learned the best methods to manage a region, prioritise my visits, manage from a distance and develop my leadership. I was lucky enough to be coached on visits and I didn't know that the job of RD could be learned.

The trainers and the tools offered are a real plus. Being a manager is not something you can improvise. The training is a good response to the problems that we encounter in the field on a daily basis. I think I have really enriched myself as a manager. And I think that my colleagues have seen this clearly!

My company offered me the chance to follow a future manager course. For a year, I followed training modules with a group of 12 salespeople. In the end, I got a diploma with two years of higher education, even though I only had the baccalaureate. I had an unforgettable year!